Blog

Privacy Policy

Introduction

We, Aigence Limited (“we,” “us,” or “our”), are committed to safeguarding the privacy of users of our Website and Software-as-a-Service (“SaaS”) solution (“Services”).

This Privacy Policy describes how we collect, use, and protect your personal data in compliance with all applicable UK data protection laws and regulations, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

Data Collection and Use

We collect only the personal data necessary to provide and improve our Services. This may include your name, contact details, and any information you voluntarily submit to our website or application.

We will only process your personal data when there is a lawful basis to do so, such as:

- Fulfilling a contract (e.g., providing our payroll solution).

- Complying with legal obligations (e.g., reporting to HMRC in accordance with Real Time Information “RTI” requirements).

- Pursuing our legitimate interests, provided these do not override your rights.

Data Sharing

We do not share your personal data with any third parties, except:

- When you have expressly granted us permission to do so.

- Where we are required to comply with legal obligations (e.g., to HMRC).

Any third-party recipient of your personal data will be contractually bound to keep such data confidential and to use it only for the purpose for which it was provided.

Data Retention

We retain personal data for as long as it is reasonably necessary to achieve the purpose for which it was collected or to comply with legal requirements.

Once it is no longer required, personal data is securely deleted or rendered anonymous.

Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Access to personal data is restricted to those who need it to perform their duties.

Your Rights

Under the UK GDPR, you have the right, in certain circumstances, to:

- Request access to your personal data.

- Request correction of any incomplete or inaccurate data.

- Request erasure of your personal data.

- Object to or request restriction of processing.

For any questions or to exercise these rights, please contact us at the details below.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.7.2. Any updates will be posted on our website with an updated effective date.

Training and Awareness

Aigence provides regular training to all employees, ensuring that they are aware of their responsibilities under this policy and are equipped with the knowledge to identify and deal with potential money laundering or terrorist financing activities.

Continuous Review and Update

Our AML policy is subject to continuous review and update to ensure it reflects current legal and regulatory requirements and best practices.

Contact

Contact Us

If you have any questions about this Privacy Policy or our data processing practices, please contact us at:
Aigence Limited
60 Weston Street
London SE1 3QJ

This Privacy Policy was last updated on 11 April 2025.